Complaints book

Identification of the complaining consumer

Natural person Company

First name*

Last names*

Cell phone

Another phone

Document type*

Document number*

Type of address

Address

No/Lot

Dept./Int.

Department

Provincia

Distrito

Email*

Younger?

Identification of the contracted good

Product Service

Description*

Place, date and time of occurrence*

Detail of the Claim or Complaint

Complaint Disagreement related to products and/or services.

Complaint Dissatisfaction not related to the products and/or services, such as discomfort or dissatisfaction with customer service.

Detail*

Actions Taken by the Provider

Detail*

You are informed that in order to establish an effective and efficient means of communication to respond to your complaint or claim and, likewise, comply with Law No. 29571 and the Regulations of the Complaints Book of the Consumer Protection and Defense Code, your personal data will be registered in the database called "Complaints Book" owned by Sophia Lerner.
The claim or complaint will be responded to within a period of no more than fifteen (15) business days, which is non-extendable, in accordance with the provisions of the law.

* Required fields are marked with an asterisk next to the field label.